Aurora employee assistance

On Demand GP

All Aurora employees have access to a video or phone consultation with a GP at a time that suits them. Our GPs can provide advice, reassurance, diagnosis and, where appropriate, private prescriptions and open referrals.

Video consultations are available 7 days a week from 8am to 10pm time, excluding Christmas Day. Telephone consultations are available 24/7, 365 days a year.

Counselling and Legal Information

All Aurora employees have the benefit of immediate access to a confidential telephone counselling and legal information service. Available 24 hours a day, 365 days a year.

Experienced, professional counsellors can help with a wide range of personal or work-related problems, any time of the day or night. 

 Aurora employees are also able to access practical and simple information and guidance about issues concerning the law which may be causing distress. Information is available on all personal matters such as domestic problems, personal injury claims, motor related disputes, property worries and consumer rights. The service provides information on employment matters that are in the public arena, such as minimum wage, maternity and paternity leave.